terms of use

Terms of Use ‘ a mindful escape’

Welcome to A Mindful Escape ("Website"), owned and operated by Mindful Escape Ltd ("Company"). By accessing or using our Website, you agree to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms, please do not use our Website.

General Terms of Use

1. Acceptance of Terms:

  • By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as our Privacy Policy.

2. Intellectual Property:

  • All content, materials, and features available on our Website, including but not limited to text, graphics, logos, images, audio clips, and software, are the property of A Mindful Escape or its licensors and are protected by copyright, trademark, and other intellectual property laws.

3. Use of Website:

  • You may use our Website for lawful purposes only and in accordance with these Terms of Use. You agree not to use our Website in any way that violates applicable laws or regulations.

4. User Accounts:

  • Certain features or services on our Website may require you to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Prohibited Activities:

  • You agree not to engage in any of the following prohibited activities:

    • Use our Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party's use of the Website.

    • Attempt to gain unauthorized access to any part of our Website, accounts, computer systems, or networks.

    • Use any automated means, including robots, spiders, or scrapers, to access or collect data from our Website.

    • Transmit or upload any material that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.

6. Links to Third-Party Websites:

  • Our Website may contain links to third-party websites or resources. These links are provided for your convenience only and do not imply any endorsement or recommendation by A Mindful Escape. We have no control over the content or practices of third-party websites and disclaim any responsibility for them.

7. Disclaimer of Warranties:

  • Our Website is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. A Mindful Escape disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability:

  • In no event shall A Mindful Escape, its affiliates, or their respective directors, officers, employees, or agents be liable to you or any third party for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our Website and downloadable content.

9. Indemnification:

  • You agree to indemnify, defend, and hold harmless A Mindful Escape, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to your use of our Website.

10. Changes to Terms:

  • A Mindful Escape reserves the right to modify or update these Terms of Use at any time, without prior notice. Your continued use of our Website after any changes to these terms will constitute your acceptance of such changes.

11. Governing Law:

  • These Terms of Use shall be governed by and construed in accordance with the laws of Bulgaria, without regard to its conflict of law provisions.

12. Contact Information:

  • If you have any questions or concerns about these Terms of Use, please contact us at hi@amindfulescape.com

Booking and reservations

13. Booking and Reservation Terms:

  • Any bookings or reservations made through our Website are subject to availability and confirmation by A Mindful Escape. We reserve the right to refuse or cancel any bookings at our discretion.

14. Retreat Packages:

  • The descriptions, itineraries, and inclusions of our retreat packages are provided for informational purposes only and are subject to change without notice. A Mindful Escape does not guarantee the availability or accuracy of any specific amenities or activities.

15. Pricing and Payment:

  • All prices displayed on our Website are in GBP and are subject to change without notice. Payment for retreat bookings must be made in full at the time of booking, unless otherwise specified.

16. Travel Documentation:

  • It is the responsibility of participants to ensure they have valid travel documentation, including passports, visas, and any other required documents, for travel to the retreat destination. A Mindful Escape is not responsible for any delays, cancellations, or losses resulting from inadequate or expired travel documentation.

17. Health and Safety:

  • Participants are responsible for assessing their own physical fitness and health suitability for participation in retreat activities. A Mindful Escape recommends consulting with a healthcare professional before attending a retreat, especially if you have any pre-existing medical conditions or concerns.

18. Travel Insurance:

  • A Mindful Escape strongly recommends purchasing comprehensive travel insurance to protect against unforeseen circumstances, including trip cancellations, medical emergencies, and travel disruptions. Participants are responsible for arranging their own travel insurance coverage.

19. Changes or Cancellations by A Mindful Escape:

  • A Mindful Escape reserves the right to make changes to retreat itineraries, accommodations, or activities as necessary, including cancellations or rescheduling due to unforeseen circumstances or insufficient participation. In such cases, participants will be offered alternative options or a full refund of any payments made.

20. Participant Conduct:

  • Participants are expected to conduct themselves in a respectful and responsible manner during the retreat. Any behaviour that is disruptive, abusive, or illegal may result in immediate dismissal from the retreat without refund.

21. Release of Liability:

  • By participating in a retreat organised by A Mindful Escape, participants acknowledge and assume all risks associated with travel and retreat activities, and release A Mindful Escape, its affiliates, and their respective directors, officers, employees, and agents from any liability for personal injury, loss, or damage incurred during the retreat.

Coaching and Therapy Services:

  • A Mindful Escape may offer coaching through our Website. These services are intended to provide guidance, support, and empowerment for personal development and well-being and are not to be taken as medical advice.

23. Nature of Services:

  • Coaching services provided through our Website are not intended to replace professional medical advice, diagnosis, or treatment. Our coaches are not medical professionals and do not prescribe medication or provide medical treatment.

24. Coaching Approach:

  • Our coaching approach is based on our coaches' training, experience, and expertise in areas such as mindfulness, personal development, and wellness. Coaching sessions may involve goal setting, mindfulness practices, and strategies for improving mental and emotional well-being.

25. Confidentiality and Privacy:

  • A Mindful Escape respects the privacy and confidentiality of our clients' personal information and session content. Information shared during coaching or therapy sessions will be kept confidential, except where required by law or in situations where there is a risk of harm to oneself or others.

26. Limitations of Coaching :

  • Coaching services provided through our Website have inherent limitations and may not be suitable for all individuals or circumstances. It is important to recognize that coaching is not a substitute for professional medical or mental health care, and clients should seek appropriate support as needed and consult with a medical practitioner should they have concerns or persistent physical and/or emotional issues. This website’s guides, its practices and reflections are here to support self-awareness, spark gentle reflection and encourage kinder inner dialogue. They are not meant to diagnose or replace professional care. If you're feeling deeply overwhelmed or struggling, please reach out to your GP, or a mental health professional.

27. Client Responsibility:

  • Clients are responsible for their own well-being and decision-making during coaching sessions. It is important to communicate openly and honestly with your coach and to seek clarification or guidance on any questions or concerns you may have.

28. Consent to Coaching :

  • By engaging in coaching services through our Website, clients consent to participate in sessions and acknowledge their understanding of the nature, limitations, and benefits of coaching and therapy.

29. Disclaimer of Liability:

  • A Mindful Escape, its coaches, are not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of coaching services provided through our Website.

Referral Terms & Conditions

These Referral Terms & Conditions govern the use of the referral rewards program ("Program") offered by A Mindful Escape. By participating in the Program, you agree to the following:

1. Eligibility

  • The Program is open to individuals aged 18 or older.

  • The person you refer ("Friend") must be a new customer who has not previously purchased from A Mindful Escape.

2. How It Works

  • When you refer a Friend to purchase a digital guide, journal, or coaching package, and they complete a qualifying purchase, you are eligible for a referral reward.

  • A qualifying purchase must be made using your unique referral link or by your Friend mentioning your full name and email during checkout or via follow-up email confirmation.

  • The referred Friend must complete the transaction in full, with no refund requests within 7 days.

3. Referral Rewards

  • For each successful referral, you will receive:

    • One coaching session at 50% OFF to be used within 3 months of being issued.

    • Coaching session may be used for any topic of your choice, within A Mindful Escape’s scope of practice.

  • Limit of 3 rewards per person, unless part of a special promotion.

4. Redemption Process

  • You will be notified via email once your Friend’s purchase is confirmed and eligible.

  • Your reward session will be booked via a private scheduling link, provided in that email.

  • Sessions are subject to availability and must be scheduled in advance.

5. Misuse and Fair Use

  • Referrals must be made in good faith. Self-referrals or use of multiple emails/accounts to receive rewards will not be honoured.

  • A Mindful Escape reserves the right to disqualify referrals that appear fraudulent or violate the spirit of the Program.

6. Modifications and Termination

  • A Mindful Escape reserves the right to modify, suspend, or terminate the Program at any time without prior notice.

  • Any updates to these terms will be posted on this page.