Booking Conditions

Last updated February, 2025

Booking Policy, A Mindful Escape events, workshops, in-person or online classes

1. General Information

  • Events, workshops and classes are held at a location specified by A Mindful Escape.

  • Events are hosted by A Mindful Escape, focusing on mindfulness, self-love, leadership, kindness, and wellness practices at work.

2. Registration and Payment

  • All participants must register via the A Mindful Escape website or designated platform.

  • Full payment is required at the time of booking to secure your spot should the event be paid for, free events require you to register only by filling all required fields on the registration form

  • Spaces are limited and will be allocated on a first-come, first-served basis.

3. Cancellation Policy

  • Cancellations made up to 14 days before the event will receive a full refund, minus a small administrative fee of £10.

  • No refunds will be issued for cancellations made less than 14 days before the event.

  • In the event of unforeseen circumstances where A Mindful Escape must cancel the event, a full refund or alternative date will be offered.

4. Participation Requirements

  • Participants must be at least 18 years of age.

  • A basic level of physical and mental readiness is recommended to ensure a positive experience.

  • Please inform the team in advance of any special needs, allergies, or medical conditions that may affect your participation.

5. Liability

  • A Mindful Escape is not liable for any personal injuries, loss, or damage to personal property incurred during the event.

  • By attending, participants agree to take full responsibility for their health and wellbeing during the session.

6. Event Content and Conduct

  • The event will include mindfulness practices, meditation, journaling, and other wellness activities based on the type of workshop, event or class the guest is signed up for. Those will be listed on the event detail page

  • Participants are expected to behave respectfully toward the hosts and other attendees. Disruptive behavior may result in removal from the event without a refund.

7. Media and Privacy

  • Photographs or video recordings may be taken during the event for promotional purposes. By attending, you consent to being included in such media.

  • If you wish to opt out of appearing in media, please notify the team before the event.

  • Personal information collected during registration will be used in accordance with A Mindful Escape’s privacy policy.

8. Accessibility

  • The event venue will strive to accommodate accessibility needs but it is not guaranteed. Please contact us in advance to discuss specific requirements.

9. Force Majeure

  • A Mindful Escape reserves the right to reschedule or cancel the event due to circumstances beyond its control, such as but not limited to extreme weather, emergencies, or public health concerns.

10. Agreement

  • By registering and attending, participants agree to abide by these terms and conditions.

For any questions or concerns, please contact hi@amindfulescape.com .

Coaching Sessions – Booking Policy & Terms & Conditions

1. Booking & Payment

  • All coaching sessions must be booked and paid for in advance to secure your place.

  • You may choose between a monthly payment plan or upfront payment for the full 3-month package.

  • Payments can be made via Stripe or PayPal (fees may apply depending on your chosen method).

2. Cancellation & Rescheduling

  • You may reschedule a session with a minimum of 24 hours’ notice.

  • Missed sessions or cancellations with less than 24 hours' notice are non-refundable and non-transferable, unless due to an emergency at the coach’s discretion.

  • Sessions must be used within the agreed coaching period (typically 12 weeks) unless otherwise arranged.

3. Refund Policy

  • You may request a refund within 7 days of purchase, provided no sessions have been used.

  • If a refund is granted, it will be processed minus any processing fees, transaction charges, and applicable taxes.

  • Once sessions have started, no refunds will be issued. However, if exceptional circumstances arise, we may offer a partial credit or pause.

4. Confidentiality

  • All sessions are conducted in a safe, supportive, and confidential space.

  • Your personal information and what is shared during coaching will never be disclosed to third parties unless required by law.

5. Commitment & Responsibility

  • Coaching is a collaborative process. Results depend on your active participation, openness, and willingness to explore.

  • While this journey is deeply supported, you remain responsible for the choices and actions you take outside of sessions.

  • For full Terms and Conditions click here

6. Digital Content

  • Any digital resources (journals, workbooks, exercises) provided are for your personal use only and may not be copied, distributed, or republished without permission.

7. Contact Between Sessions

  • Optional voice note support (if included in your package) is available during business hours, with replies typically within 24–48 hours.

  • This feature is intended for light check-ins or reflections — not crisis or emergency support.

Booking Policy: A Mindful Escape Retreats

  1. Start date:

    The start date of you retreat is the one indicated on your booking confirmation.

  2. Travel insurance:

    We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen circumstances, including trip cancellations, medical emergencies, and travel disruptions.

  3. Prices

    The prices on our website are per person for our Share the Journey and Fit for Kings and Queens packages

    The prices for our The Together package is based on 2 people sharing a King size room, and is the full price for both people

    Our prices are exclusive of flights, travel insurance and any extras not listed on the Retreat description page

    The price on our website is inclusive of: accommodation, meals, snacks, wi-fi, transfers to and from the airport, all listed activities/sessions in our itinerary which you have received upon booking, welcome gifts. You can always buy extra 1:1 sessions with our practitioners should you wish to spend more time working on a specific area on top of the already included sessions.

  4. Participant Fitness and Mobility:

  • Our wellness retreats in Bulgaria are nestled in the picturesque mountains, offering a serene and immersive experience in nature. Please note that the retreat activities may involve moderate physical exertion and mobility requirements, including hiking, walking on uneven terrain, and participating in movement workshops.

  • Participants should be in good health and have a basic level of fitness and mobility to fully enjoy and engage in the retreat activities. If you have any pre-existing medical conditions, mobility limitations, or concerns about participating in specific activities, please inform us in advance so we can make appropriate accommodations or recommendations.

  • It is essential to be aware that the retreat location may not be accessible to individuals with significant mobility challenges or disabilities. Please contact us to discuss any specific accessibility needs or concerns before booking your retreat.

    5. Retreat Schedule and Itinerary:

  • The retreat schedule and itinerary are subject to change based on weather conditions, logistical considerations, and other factors. We will endeavor to notify you of any changes in advance and ensure a seamless experience during your retreat.

6. Participant Responsibilities:

  • Participants are responsible for ensuring they meet any visa requirements for travel to Bulgaria and adhere to all local laws and regulations during their stay. We cannot be held liable for any issues arising from non-compliance with visa or legal requirements.

Cancellation Policy: A Mindful Escape Retreats

We understand that unforeseen circumstances may arise, requiring a change in your travel plans. Our cancellation policy is designed to be transparent, fair, and reflective of the commitments involved in preparing for your retreat. Please read the following policy carefully:

  1. Cancellation Period:

    • Cancellations made more than 90 days prior to the start date of the retreat will incur no penalty.

  2. Cancellation Within 90 Days:

    • For cancellations made within 90 days of the retreat start date, the full retreat fee is non-refundable.

  3. Transfer of Registration:

    • In certain circumstances, if you are unable to attend the retreat, you may transfer your registration to another person. Please notify us as soon as possible to facilitate the transfer.

  4. No-Show Policy:

    • In the event of a no-show or if you leave the retreat early for any reason, no refunds or credits will be issued.

  5. Force Majeure:

    • We understand that there may be instances of force majeure, such as natural disasters or unforeseen events, that could impact your ability to attend. In such cases, we will review cancellations on a case-by-case basis and may provide a credit for a future retreat.

  6. Refund Process:

    • Refunds, if applicable, will be processed within 30 days of the cancellation request. Any transaction fees incurred during the refund process will be deducted from the refunded amount.

  7. Changes to Retreat Dates:

    • "A Mindful Escape" reserves the right to make changes to retreat dates, location, or itinerary due to unforeseen circumstances. In such cases, we will notify participants as soon as possible and offer the option to transfer to another available retreat or receive a full refund.

Contact Information: For all cancellation-related inquiries or to request a transfer, please contact our team.

We appreciate your understanding and cooperation in adhering to our booking policy. Your commitment allows us to provide the best possible experience for all participants.